Thinking about your recent service experience, please tell us the extent to which you are satisfied or dissatisfied

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Thinking about your recent service experience, please tell us the extent to which you are satisfied or dissatisfied with the performance results for the following questions: (All feedback will be kept confidential). Thank you. 


How Satisfied were you with

Very Good

Good

Needs Improvement

Rate your Overall level of satisfaction on the query resolution given against this interaction


Are you satisfied with the time taken to respond to this query?

Yes

No

Was the response given appropriate to the query raised ?

Yes

No

 

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Note: The desired result / resolution to certain queries may take more time due to dependencies on other process owners. Please keep this in mind while rating our service on query resolutions.